Questions
Straight answers.
How fast will you actually respond?
Contract clients get priority, your call goes ahead of one-off work, and Dan answers his own phone. We agree a realistic target response for your contract in writing rather than printing a one-size-fits-all guarantee here. A promise that can't always be kept is worth less than a target that's honest.
What does a contract cost?
Indicative from-rates are shown above and exclude VAT at 20%. The real number depends on the size of the site, what's on the compliance schedule and how many sites you have, which is why every contract starts with a free survey and a written proposal. No payment is taken before you've seen the proposal.
Is one electrician really enough for a contract?
For the size of site this is designed for, managed properties, hospitality and small commercial, yes, and it's better. You get the same qualified person every visit who knows your installation. For bigger jobs, trusted help is brought in under Dan's supervision, and DS only takes on the number of contracts it can genuinely service.
We already have a fire alarm servicing company. Does that clash?
No, testing is coordinated with any existing servicing arrangements. Many clients keep a specialist fire panel servicer and use DS for the electrical side: EICRs, emergency lighting, fault response and remedials. The compliance calendar covers both so nothing falls between two contractors.
What areas do you cover?
Mid Somerset and Bath, Wells, Shepton Mallet, Street, Frome, Bruton, Castle Cary, Radstock, Midsomer Norton, Bath and surrounding villages, plus the BS39/BS40/BS31 fringe of Bristol. If your portfolio stretches beyond that, ask, but contracts are only taken where priority response is genuinely deliverable.
Can we cancel?
Notice terms are set out in your written contract before you sign, plain English, no auto-renewal traps. The aim is for the contract to keep earning its place every month, not to lock you in.